Help Center

Get unstuck on wallet sign-in, trading setup, deposits, orders, market rules, and account restrictions — without agent or API jargon.

Getting startedHow markets work, choosing an outcome, and reviewing an order before you sign. Wallet & sign-inConnect a trading wallet, understand login signatures, and recover an expired session. Trading setupEligibility, enabling HyperGrowth trading, and returning to a saved order draft. Deposits & withdrawalsAdd USDC, track credit status, and what to do if a transfer is still verifying. Orders & fillsAccepted vs filled, partial fills, rejected signatures, and when not to resubmit. Market rules & resolutionWhat determines the result, sources, deadlines, and settled outcomes. Restrictions & riskEligibility, Restricted Persons, and Risk Disclosure links. ContactHow to reach support with an error code when self-serve steps are exhausted.

Getting started

Browse markets without signing in. Enter an amount to see estimated payout, maximum loss, potential profit, and fees. Sign in only when you are ready to submit an order. Your draft is preserved across setup steps.

Wallet & sign-in

Sign-in proves wallet ownership. It does not move funds or place an order.
Google or email account options, when available, do not replace a trading wallet.
If sign-in is cancelled, no funds move and no order is placed.

Trading setup

Before the first order you may need to confirm eligibility, connect a trading wallet, enable HyperGrowth trading, and add USDC. Incomplete steps show as “N steps left” with one action per row.

Deposits & withdrawals

Review the amount you send, estimated credit, and maximum fees before authorizing. After a transfer is submitted, do not send again while status is verifying. If status is unknown, recheck status instead of retrying.

Orders & fills

Accepted or open is not the same as filled.
A rejected wallet signature means the order was not sent.
If status is checking, do not submit the same order again.

Market rules & resolution

Each market shows what determines the result, the deadline, and the information source near the top of the market page. Open “View full resolution rules” for the complete criteria.

Restrictions & risk

Review Risk Disclosure and Restricted Persons. Eligibility is fail-closed. HyperGrowth does not provide workarounds for restricted jurisdictions.

Contact

Include the on-screen error code, market name, and approximate time when contacting [email protected]. For agent or API topics, use Developers.